--- title: AIAG Presenting at MAPconnected's Vehicle Service & Warranty Lifecycle Summit description: AIAG presents at the Vehicle Service & Warranty Lifecycle Summit on the new APQP/CP editions and key industry insights. image: https://blog.aiag.org/hubfs/MAPconnected.jpg --- [![White AIAG Logo - Uniting Minds.Elevating Standards.](https://blog.aiag.org/hs-fs/hubfs/White%20AIAG%20Logo%20-%20Uniting%20Minds.Elevating%20Standards..png?width=254&height=76&name=White%20AIAG%20Logo%20-%20Uniting%20Minds.Elevating%20Standards..png)](http://www.aiag.org/) [< Back to Blog Listings](https://blog.aiag.org/) # AIAG Presenting at MAPconnected's Vehicle Service & Warranty Lifecycle Summit by [AIAG](https://blog.aiag.org/author/aiag) | Aug 07, 2024 **![MAPconnected](https://blog.aiag.org/hs-fs/hubfs/MAPconnected.jpg?width=500&height=270&name=MAPconnected.jpg)** **AIAG's Harald Wilhelm will be discussing the new APQP/CP with Scott Trantham from GM at MAPconnected's upcoming Service & Warranty Lifecycle Summit — don't miss this opportunity to hear about key changes to the new editions and their importance for your organization!** We are pleased to share the news that AIAG will be presenting at this year’s **Vehicle Service & Warranty Lifecycle Summit Series, October 22 – 24, 2024,** at the Westin Southfield in Detroit, MI, which has officially become the must-attend gathering for motor vehicle executives responsible for the design and execution of warranty, recall, aftersales, technical services, customer care and aftercare support services. **New APQP & Control Plan – Are You Ready?** As many of you know, **Ford, GM, and Stellantis, through work at AIAG,** have released the **APQP 3rd Edition** and standalone **Control Plan 1st Edition**! - **APQP 3rd Edition**: Enhanced for agile project management, it explains the “why” behind the “what” and “when” to ensure successful new product launches. - **Control Plan 1st Edition**: A dedicated manual providing in-depth guidance and examples for robust control plan execution. Join Scott Trantham, Global Supplier Quality Manager - **GENERAL MOTORS** and Harald Wilhelm, VP Quality Products & Services - **AIAG** at the summitto explore the updates, benefits, and implementation strategies of these essential documents that have been designed to streamline and commonize processes for future supplier success! **Additional Key Speakers Who Will Be There:** - James Kiriazes, Director Customer Quality Engineering - **BRIDGESTONE AMERICAS** - Eric Gillanders, North America Recall Manager - **FORD MOTOR COMPANY** - Lisa Campbell, National Warranty Manager - **GENERAL MOTORS** - Daniel Pullo, Global Customer Care Performance & Strategy Director - **STELLANTIS** - Bryan Tracy, - Manager, Supplier Warranty & Product Review Center - **NAVISTAR** - Troy Kelsey, Sr. Manager, Warranty Financial Operations - **NISSAN GROUP OF NORTH AMERICA** [**Download the brochure to find the latest speaker line-up**](https://bit.ly/MAPconnectedBrochure) **Analytics, Data, and Service: Fuel For A Customer-First Connected World** **Key Summit Pillars:** - Quality & Supplier Management  - Connected Customer Care & Recall  - Dealer Technical Services & Field Ops  - Warranty Admin: Legal / Regulatory Compliance - Telematics & Analytics Data Sharing/ Utilization  - EV Servicing & Products  - Financial Products & Extended Services **Testimonial:** ”Thanks for arranging such a great event at GM's Engineering Center & Parts Return Facility outside Detroit. It was a very meaningful and valuable experience. I am hopeful to network more with the peer group to explore warranty performance concepts at future MAPconnected events.” **Cummins** - Supplier Warranty Recovery Manager & 2pp Team   **Why the Vehicle Service & Warranty Lifecycle Summit Series is a must-attend:** - **Over 200 Aftercare, Service & Warranty Chain Leaders Under One Roof: No other summit attracts your direct peers who share similar roles and experiences.** - **Top Tier Collaboration Across the Warranty Chain:** The summit boasts 2 days of best-in-class case studies, including collaborative workshops, roundtable discussions, executive panels, and keynote presentations from your stakeholders and warranty chain thought leaders. - **Cutting-Edge Content:** Our agenda is industry-driven and dives into current challenges, strategies, research, and best practices to strengthen your warranty lifecycle roadmap.  **Testimonial:** “First time to conference and found all aspects very insightful and relevant to my work. Great place to connect and network with various people involved with warranty.” **Sensata Technologies** **–** Quality Director & 4pp Team Take advantage of **AIAG’s special discounted rate of $795 (versus $1495 before 9/13)** and benefit from true peer benchmarking and networking opportunities to exchange easily implementable ideas guaranteed to optimize costs, enhance customer satisfaction and ensure continuous Warranty Lifecycle Roadmap improvement. **Register before Friday 9/13:** [www.mapconnected.com](http://www.mapconnected.com) | **Discount code:** AIAG24 **Event Contact**: Pam Walter, [pwalter@mapconnected.com](mailto:pwalter@mapconnected.com) [![BLOG EN ESPAÑOL](https://no-cache.hubspot.com/cta/default/385656/bc7b1564-c5cf-4ea9-82f8-50aaefb16345.png)](https://cta-redirect.hubspot.com/cta/redirect/385656/bc7b1564-c5cf-4ea9-82f8-50aaefb16345) --- ### Search Blog By Category - [Corporate Responsibility (284)](https://blog.aiag.org/topic/corporate-responsibility) - [CTPAT/AEO (2)](https://blog.aiag.org/topic/ctpat-aeo) - [CTS (7)](https://blog.aiag.org/topic/cts) - [Customs & Trade (18)](https://blog.aiag.org/topic/customs-trade) - [Cybersecurity (12)](https://blog.aiag.org/topic/cybersecurity) - [Environmental Sustainability (7)](https://blog.aiag.org/topic/environmental-sustainability) - [ESG (9)](https://blog.aiag.org/topic/esg) - [Events (163)](https://blog.aiag.org/topic/events) - [Finished Vehicle Logistics (3)](https://blog.aiag.org/topic/finished-vehicle-logistics) - [Forced Labor/Human Rights (19)](https://blog.aiag.org/topic/forced-labor-human-rights) - [Future Automotive Experts (FAE) (18)](https://blog.aiag.org/topic/future-automotive-experts-fae) - [German Due Diligence Act (1)](https://blog.aiag.org/topic/german-due-diligence-act) - [IATF 16949 (4)](https://blog.aiag.org/topic/iatf-16949) - [Membership & Volunteering (14)](https://blog.aiag.org/topic/membership-volunteering) - [MMOG/LE (2)](https://blog.aiag.org/topic/mmog-le) - [News (286)](https://blog.aiag.org/topic/news) - [Quality (395)](https://blog.aiag.org/topic/quality) - [Quality Core Tools (31)](https://blog.aiag.org/topic/quality-core-tools) - [Special Process Assessments (CQI's) (10)](https://blog.aiag.org/topic/special-process-assessments-cqis) - [Supply Chain Management (420)](https://blog.aiag.org/topic/supply-chain-management) - [SupplySafe (5)](https://blog.aiag.org/topic/supplysafe) - [Training (125)](https://blog.aiag.org/topic/training) - [USMCA (2)](https://blog.aiag.org/topic/usmca) - [Warranty Management (4)](https://blog.aiag.org/topic/warranty-management) - [All Posts](https://blog.aiag.org/) --- [![JOIN AIAG TODAY!](https://no-cache.hubspot.com/cta/default/385656/f126a078-c813-4dfb-8e94-733bccc2ce6e.png)](https://cta-redirect.hubspot.com/cta/redirect/385656/f126a078-c813-4dfb-8e94-733bccc2ce6e) ### Subscribe to Email Updates ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1066259640/?value=0&guid=ON&script=0) ![Quantcast](//pixel.quantserve.com/pixel/p-F7QHy7b3cbvyb\.gif?labels=_fp.event.Default;) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "AIAG", "url" : "https://blog.aiag.org/author/aiag" }, "dateModified" : "2024-08-29T20:45:45.581Z", "datePublished" : "2024-08-07T20:45:00.000Z", "headline" : "AIAG Presenting at MAPconnected's Vehicle Service & Warranty Lifecycle Summit", "image" : [ "https://blog.aiag.org/hubfs/MAPconnected.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.aiag.org/aiag-presenting-at-mapconnecteds-vehicle-service-warranty-lifecycle-summit", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.aiag.org/hubfs/aiag_logo-2.png" }, "name" : "AIAG" } } ```