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AIAG’s Quality Work Groups Seek Your Input

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As a member, you have much to contribute, and volunteering on an AIAG committee, advisory group, or work group gives your company a seat at the table and an influential voice in the discussion. It’s through the support of thousands of members and industry volunteers working together in a cooperative environment that AIAG is able to create the guidelines and tools that result in streamlined processes and solutions to the automotive industry’s pain-points and challenges.

Now there are two new chances for quality professionals to participate in this important process.

AIAG Traceability Work Group to Create New Reference Manual
Currently, there isn’t a single reference manual on the subject of product traceability for the auto industry. The AIAG Traceability Work Group believes that the industry would benefit from one consistent application of traceability requirements throughout the supply chain, including OEMs. Improvement in traceability capabilities supports improvement of containment, problem solving, and management of engineering changes.

The Traceability Work Group is working to develop a document that will highlight best practices and showcase applications and case studies of latest technology solutions.

Recent project accomplishments include the development of a matrix that compares and contrasts the existing OEM and Tier One customer-specific requirements related to traceability. The team also provided inputs to IATF on traceability requirements in the revision of ISO/TS16949.

If you would like more information, or would like to join the new AIAG Traceability Work Group, contact Katie Braun at kbraun@aiag.org.

Problem Solving Work Group Now Open to New Participants
In 2015, AIAG’s Quality 2020 survey found that OEMs and suppliers rank problem solving as the most critical issue impacting quality today. The study stated that over one-third of respondents felt there was significant potential for improvement in problem solving. In November 2015, AIAG convened a group of industry problem-solving professionals to study the survey results with the goal of identifying what improvements could be made to make problem solving more effective.

One of the team’s first steps was to survey the industry and further investigate why almost two-thirds of respondents in the Quality 2020 study felt their organizations are, at best, only moderately capable at problem solving. The purpose of the survey was to gather more precise information about the characteristics of ineffective problem solving. In particular, the Problem Solving Ad Hoc Committee wanted data to identify which step in the problem solving process is the biggest driver of ineffective problem-solving.

The survey results showed that only 43 percent of respondents say their companies often or always receive correct identification of the problem. The survey also indicated that a high percentage of companies don't always receive accurate notification of problems in a timely manner, and about 50 percent say root causes and corrective actions are not always implemented in a timely manner.

Overall comments point to the need for a well-defined problem statement, more guidance on how to enhance the up-front steps of the problem-solving process, and how to close, verify, and measure effectiveness to ensure the problem is not repeated.

The AIAG Problem Solving Ad Hoc Committee has determined there is an opportunity to improve the existing CQI-20 and CQI- 21 Effective Problem Solving documents by adding guidance for the items that were identified as problematic in the survey.

If you would like to provide ideas to help the industry improve its problem solving, or be a part of the Problem Solving Work Group, contact Karen Krutsch at kkrutsch@aiag.org.

For many members, the opportunity to collaborate with some of the industry’s brightest minds is their most valued benefit of membership. For more information on AIAG’s initiatives, visit www.aiag.org.