Kick off November right with our Automotive Warranty Management training classes on November 4th and 5th!
The one-day Automotive Warranty Management – An Introduction course helps attendees gain a basic understanding of warranty, related terminology, and how “warranty” applies to the automotive industry and supply chain. Attendees will gain insights on how to understand their customers’ warranty data output metrics (claims and cost), the basic warranty data tracking methods, warranty claim rate reduction, and much more.
Ideal for those who are newer to warranty management – or wanting to gain a better understanding of warranty management and how the systems interact between supplier, customers and dealers – this class is next offered on November 4, from 8 – 5 p.m. For more detail, including additional course dates, and pricing, click here!
For those who’ve already taken the introduction course or are looking to become a skilled practitioner in the use of the assessment tool, AIAG also offers a one-day Automotive Warranty Assessment training. Next available on November 5th, this class provides a best practice approach for managing warranty processes with the consumer in mind. Including a “hands-on” example of completing the warranty assessment and how to benefit from the results, this particular course helps prepare attendees to provide valuable assistance in the implementation of the automotive warranty management (AWM) process in their own organizations.
Learn more about the Automotive Warranty Management training now!