---
title: 6 Pillars Of Supplier Quality Assessments
description: Quality assessments are done to keep everything in place, so make sure you know what's going to be on the test.
---

[Powering Performance | AIAG](https://blog.aiag.org)

# [6 Pillars Of Supplier Quality Assessments](https://blog.aiag.org/6-pillars-of-supplier-quality-assessments)

 Written by [AIAG](https://blog.aiag.org/author/aiag) | Oct 21, 2014 2:30:00 PM

Monitoring performance is essential to make sure all parts of the process are working as efficiently as possible. When selecting a sub-tier supplier OEM’s and Tier 1 suppliers will monitor key performance indicators using defined criteria for acceptable performance. These indicators will vary based on the supplier but there’s a general checklist of questions when assessing system quality. These questions fall into six categories: facilities, profile information, logistics, manufacturing, quality, and technology.

Here are some questions that will come up in supplier assessment:

Facilities

- Does the supplier have a formal capacity plan and analysis methodology that is used and maintained?
- List the employee turnover rate for the past two years

Profile Information

- What products or services does the facility manufacture?
- Is there any pending litigation against the supplier/facility?
- What is the supplier’s on-time delivery percentage for production and service parts for the past two years?

Logistics

- What are the different modes of transportation used to ship product?
- Does the supplier have internal packaging design capabilities?

Manufacturing

- Is there evidence of appropriate and adequate operator training?
- Is the work place properly organized, e.g., 5S, lean, ergonomic?
- Does the supplier select resources based on education, training, experience, and/or requirements?

Quality

- Does the supplier ensure early sub-tier supplier involvement in APQP?
- Does the supplier conduct equipment validation and perform run at rate in preparation for production?
- Does the supplier have an end-of-life management process, e.g., controlled ramp-down, to protect customer quality and schedules?

Technology

- Is there is evidence of regular design and development reviews with customers?
- Are technical reviews completed to address all open issues?
- Are formal documented design reviews by the appropriate functions conducted at appropriate stages of design per a design plan?

The full checklist of questions is available as a part of the [CQI-19 guidelines](https://www.aiag.org/store/publications/details?ProductCode=CQI-19) and would be essential in dealing with assessments.

If you are having difficulty navigating the CQI-19 guidelines alone, check out our [training webinar](https://www.aiag.org/store/training/details?CourseCode=ESSMP) that covers the guidelines in greater depth.

[View full post](https://blog.aiag.org/6-pillars-of-supplier-quality-assessments)

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