Created by a team of researchers from AIAG, QAD and Wayne State University, the multi-industry, multinational “Operational Restart and Recovery Survey Report” reflects lessons learned and best practices from recent and ongoing operational restart experiences as global supply chains work toward a full recovery.

Conducted from June 10 - July 3, 2020, this collaborative survey effort was rooted in a desire to better understand how organizations around the globe have responded to COVID-19 complications and challenges, including restarting operations at their facilities after partial or complete shutdowns. In total, more than 700 respondents from more than 20 countries – including the U.S., Mexico, China, India, Brazil, Germany, and South Korea – provided unique insights and influenced the final report.

Following an introductory executive summary in which demographic notes, key findings and other conclusions are offered, subsequent areas of the report focus on feedback provided in response to the survey’s prompts themselves. Beginning with the various resources organizations used (or are using) for restarting operations, the report details survey participants’ responses regarding their organization’s COVID-19 preparedness, their expectations for returning to pre-COVID-19 revenue levels, the most challenging activities impacting a successful restart, what made them start preparing for disruptions, and much more.

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