Sometimes people think that the layered process audit is just another quality method, but it’s much more than that. LPA is a tool to take an organization to the next level of performance.
When designed well, LPAs verify that the most important standards and processes are in place. Since the LPA verifications occur while the work process is running, they can catch non-conformances before the job is completed. This reduces the need for inspection, rework, and scrap. When things happen right the first time, there is a favorable impact to safety, profitability, delivery and other key metrics.
Many organizations have significantly improved productivity, reduced downtime, and improved customer scorecards by implementing LPAs. If you have not yet implemented LPAs — or if your LPAs do not seem to be as effective as you’d expect — you will benefit from AIAG’s upcoming training sessions on Layered Process Audits.
Leadership’s Role in a Successful LPA
Course Date: August 9, 2016
The CQI-8 Layered Process Audit Guideline stresses the importance of leadership involvement in an organization’s LPA activities and for a good reason: Without specific leadership behaviors and actions, LPAs can be a waste of time and frustrating to the people involved.
However, when leadership sees the value of LPAs and participates appropriately, the organization can achieve a culture of accountability, process control, and continuous improvement. What’s the payoff? A reduction of scrap, rework, customer complaints, warranty, and recalls. Leadership goes beyond tacit support from top management. Learn how you can leverage your team to take your organization to the next level of performance.
Implementing Layered Process Audits (LPA)
Course Dates: August 8, 2016
Learn how to implement LPAs to improve product quality and customer satisfaction. LPAs can be applied to verify any defined process within an organization. This course will help you use the AIAG CQI-8 Guideline to confidently implement LPAs at your facility.
Participants will become comfortable with an efficient LPA implementation model and the sample formats and reports provided within CQI-8. Workshop activities will help participants create effective LPA questions, and discussion will include differences between the major OEM customer requirements for LPAs.
A hard copy of the CQI-8 Layered Process Audit Guideline will be included in the course material.
Registration for all AIAG training courses can be completed at www.aiag.org or by calling AIAG Customer Service at (248) 358-3003.