Powering Performance

As one of AIAG’s recently appointed board members, Debra Poppas, vice president, global quality for PACCAR, plans to help AIAG better serve the commercial vehicle industry and work to improve overall supplier processes. More than 20 executives from the automotive and transportation OEM and supplier community currently serve on the AIAG board, representing a cross-section of its member companies.

As one of AIAG’s recently appointed board members, Dr. Jeffrey Richards, global director production control, logistics, and supplier quality for Delphi, says he will work on developing standards to improve the quality and performance of supply chain processes.

You have a great management staff committed to the highest quality standards, but September 2018 isn’t that far away. Is everyone on your team ready for the IATF 16949 transition?

If not, we can help.

AIAG is offering a free tool to help suppliers transition to IATF 16949. The tool can be used to perform an organizational gap analysis against IATF 16949 to identify differences that need to be addressed to ensure the supplier’s quality management system meets all the new requirements.

Quality issues in the field need to be identified and resolved quickly, to contain costs and also to maintain end-consumer satisfaction. Data-driven techniques are the most effective and efficient means to identify such issues rapidly because they provide an inexpensive, centralized solution, without the need to ship physical parts or have analysts travel. Quality issues may be found and tracked semi-automatically by setting up and interpreting appropriate alerts. Early notifications involve inherently complex methods to avoid false alarms while not missing important real issues. With experience and experimentation, combined with the means to set alerts on diverse data sources, useful early quality alerts are feasible.

Introduction to Automotive Warranty Training
This is an introductory course designed to give the attendee a basic understanding of warranty, warranty-related terminology, and how warranty applies to the automotive industry and the supply chain.

System-level problems are often indicated in repairs with replaced components, with failed parts tested showing No Trouble Found. Some aspects of this difficult and widespread problem are caused by system-level failures due to unexpected interactions among elements of the system (rather than component-level issues). We examine this NTF issue by the automated analysis or mining of repair and maintenance data generated by automotive service technicians.

CQI-14 Automotive Warranty Management Assessment is a FCA ISO/TS 16949 Customer Specific Requirement. AIAG has a pre-assessment tool and related training to help members and the industry determine your company’s readiness.

The 2016 Quality Summit, "Surviving and Thriving Through Industry Transformation", will be focused on helping organizations - from global OEM's, to mega-sized system suppliers, to smaller parts suppliers, materials, and service providers - adapt their systems and prepare their personnel to not only survive, but thrive and excel, during the transformation of the automotive industry.

Sometimes people think that the layered process audit is just another quality method, but it’s much more than that. LPA is a tool to take an organization to the next level of performance.